Optional service
CRM and newsletters
Your customers, not the platforms'
Delivery platforms do not give you the customer's name, because that customer is theirs. Here the customer is yours: every order leaves you a contact, and you can call them back without paying for each click.
The same customers, but yours
Every time someone orders from your page, a contact remains: name, email, phone, what they ordered and when. You build a list nobody can take away.
- Contacts are collected automatically from orders, with no manual work
- Order history, per customer
- See who orders often and who has drifted away
- Export to CSV whenever you want — the data is yours
The CRM comes only together with online ordering. Without orders through your own page we have nowhere to get customer data from — and the platforms will not give it to you, because that customer is theirs.
Campaigns, not ads
You do not need to buy advertising to reach the customers who already chose you. You send a message, only when there is something to say.
- A new dish on the menu
- A holiday or a special day
- A quiet Tuesday evening, with a short offer
- A thank-you after a large order
- A nudge to customers who have not ordered in a month
Analytics: decisions, not impressions
As important as the list is knowing what is happening. The dashboard shows which categories get opened, what gets searched, which device the customer is on, and which days bring the most orders.
- The most viewed dishes
- Phone or desktop
- Orders by day and by hour
- How many new customers you gain each month
Consent and GDPR
Contacts are collected with the customer's consent, and every message carries an unsubscribe link. We are the processor for your data, you remain the controller, and nothing is sold to anyone.